What shipping costs
- Orders of ₹2,000 and above ship free
- Below that, carriage is ₹99
The amount is shown in your bag before you place the order, and again on the confirmation page. If a discount code brings the order below ₹2,000, carriage applies to the amount actually paid for the goods.
When we dispatch
We dispatch within 5 to 7 working days of receiving an order, Monday to Saturday, excluding public holidays.
Most of what we sell is stitched to order, which is what that time is for: cutting, stitching, checking and preparing the piece. Anything needing further finishing — a fall and pico on a saree, for instance — takes longer, and we will tell you when you order.
How long delivery takes
- Delhi NCR: 5 to 7 days
- Other metros: 7 to 10 days
- Elsewhere in India: 7 to 10 days
These run from dispatch, not from the day you order, and they are the courier's estimates rather than guarantees. Weather, strikes and festival volumes all push them out.
Where we ship
We ship across India.
We also take orders from abroad, including the US, the UK and the GCC. International carriage is not priced at checkout — write to us and we will quote it and confirm the timing before anything is dispatched.
Tracking
We email you when your order is dispatched, with the courier and the tracking number.
If delivery fails
The courier attempts delivery twice before returning a parcel to us. If one comes back because nobody was available or the address was incomplete, we will contact you to arrange redelivery. Redelivery may carry a further carriage charge.
Please check the address and phone number at checkout. Most failed deliveries are a wrong PIN code or an unreachable number.